literally
adv
1 in a literal manner; exactly 照原文; 精确地
Idioms usually cannot be translated literally in another language. 成语通常不能照字面译成另一种语言.
When he said he never wanted to see you again I'm sure he didn't mean it literally. 他说他再也不想见你了, 我肯定他言不由衷.
2 (infml 口) (used loosely, to intensify meaning 用以加强语气)
I was literally bored to death! 我真的腻烦死了!
Second, if your friends have problems, do not give advice. Ask questions instead, such as What do yo want? How do you feel about it? What are you afraid might happen? They will be able to find answers to any problems themselves, with your support. They